Q01: Where can I purchase Outback Flashlights?

Q02: Does the warranty cover dead batteries?

Q03: My flashlight isn't as bright as it used to be?

Q04: How do I change the batteries in my flashlight?

Q05: Is my flashlight waterproof?

Q06: My flashlight won't turn on?

Q07: How can I become a distributor?

Q08: How do I change the batteries on my headlamp? 

A01: You can purchase Outback Flashlights that are discontinued or on close out from us through our Outlet.  For current products you can purchase Outback Flashlights from a local distributor. To locate a local distributor please call us at 801.226.2520

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A02: Outback Flashlights is committed to your complete satisfaction and warranties any manufacturer defect. Dead batteries are everyday use & are not covered. If your flashlight stops working due to a defect in workmanship we will replace it.

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A03: Please change the batteries.

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A04: Remove the button end by twisting clockwise.  Remove the battery cartridge & replace the batteries. Make sure the negative or flat side of the battery is pressing against the spring. Replace the battery pack, large metal flat end towards the head.

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A05: No, Outback Flashlights are not waterproof but they are water resistant. They can be splashed with water but not submerged.

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A06: Make sure the bottom, body & head are tight. If it still doesn't turn on, replace the batteries making sure the batteries are installed correctly.  Check the battery cartridge making sure the large metal flat end is facing the head & the small metal circle end is touching the button.

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A07: Please call us at 801.226.2520 for more information.

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A08: Twist the cap OPPOSITE the on/off button. DO NOT TWIST THE ON/OFF BUTTON! The headlamp will break. Remove the battery cartridge & replace the batteries. Make sure the negative or flat side of the battery is pressing against the spring.

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