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FAQs

How do I find a local distributor for Outback Flashlights?

To locate a local distributor please call us at 801.226.2520. You can also purchase discontinued or close out products through our Outback Outlet on this site. If you do not have a local distributor in your area you are welcome to order them through our website as well.

Does the warranty cover dead batteries?

Outback Flashlights is committed to your complete satisfaction and warranties any manufacturer defect. Dead batteries are everyday use & are not covered. If your flashlight stops working due to a defect in workmanship we will replace it.

My flashlight isn't as bright as it used to be?

Please change the batteries.

How do I change the batteries in my flashlight?

Remove the end cap, typically opposite the light source, by twisting counter-clockwise. Remove the batteries or battery cartridge if there is one & replace the batteries. Make sure the negative or flat side of the battery is pressing against the spring. If the light uses a battery cartridge make sure the arrow on the side go in point first.

Is my flashlight waterproof?

No, Outback Flashlights are not waterproof but they are water resistant. They can be splashed with water but not submerged.

My flashlight won't turn on?

Make sure the bottom, body & head are tight. If it still doesn't turn on, replace the batteries making sure the batteries are installed correctly. Check the battery cartridge making sure the large metal flat end is facing the head & the small metal circle end is touching the button.

How can I become a distributor?

Please call us at 801.226.2520 for more information.

How do I change the batteries on my headlamp?

Twist the cap OPPOSITE the on/off button. DO NOT TWIST THE ON/OFF BUTTON! The headlamp will break. Remove the battery cartridge & replace the batteries. Make sure the negative or flat side of the battery is pressing against the spring.