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Terms and Conditions

  1. Purchase Order Acceptance – All orders including pricing and individual terms and conditions are subject to final acceptance by Outback Flashlights LLC (Outback). Orders will only be accepted from Outback Authorized Dealers (Dealers).
  2. Pricing and Taxes – Refer to Outback Distributor Pricing Sheet for current pricing. Prices listed do not include sales or other taxes. Dealers are subject to sales tax as required by state and/or federal government regulations.
  3. Payment Terms – Net 30 on approved credit otherwise prepaid before shipping.
  4. Warranty – All Outback flashlights are guaranteed against manufacturing defects or failure for the lifetime of the original owner. This warranty covers all manufacturer defects, but does not include batteries or failures related to physical abuse, misuse, improper use or alterations. If a flashlight fails to operate as designed please return the light to 1246 E 1120 S, Provo, UT 84606 at customer expense and Outback will repair or replace the light at its discretion and return it to the customer at Outback’s expense.
  5. Freight Terms – All dealer orders of $300 USD (lower 48 states) or more will be shipped freight prepaid by Outback. Outback retains the right to use its own discretion in routing shipments for which Outback assumes freight charges. If Dealer requests a different or more costly shipping method, all costs associated with shipment will be charged to the Dealer. If the total value of a Dealer order is less than $300 USD, freight costs will be added to the Outback invoice and charged to the Dealer, unless the Dealer provides a collect shipping method, with account and routing information. Outback SpeedSeats are not included in freight prepaid orders.
  6. Cancellation – Cancellation of an order requires 24-hr notice. Any costs incurred due to late cancellation will be charged to the Dealer.
  7. Returns – Returns for any other than defective goods authorization will be assessed a 20% non-negotiable re-stocking fee, with the exception of the initial Dealer order which may returned within 90 days of shipment with no restocking fee. Dealers are responsible for shipping costs on all returns. All returns require a return goods authorization (RGA) which may be issued by an authorized Outback agent and will include instructions to either return the defective product or field scrap at Outback’s sole discretion.
  8. Custom Engraving is available for an additional fee and requires a minimum 72 hour lead time* One time set up fee of $50.00 with high resolution graphic provided. $0.25 charge per light engraving fee with a $25.00 minimum (100 lights).